The Times
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Amazon Survey: 8 in 10 Online Shoppers Value Product Quality and Authenticity

Online shoppers prioritise product quality and authenticity in key categories including Health & Personal Care, PC & Electronics, and Grocery

Sellers, distributors, and online shopping stores essential for creating trustworthy shopping experience for online shoppers

E-commerce stores need to remain competitive to attract and retain customers as online shoppers continue to seek best deals across stores

SINGAPORE - Media OutReach - 3 July 2023 - (NASDAQ: AMZN) – A survey by Amazon Singapore, in collaboration with YouGov, revealed that consumers are placing a growing importance on product quality and authenticity as cost remains the top consideration for online purchases.

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