The Times
.

New Infobip research shows the rising dominance of chat apps for customer communications

Data from more than 153 billion communications interactions shows customers now prefer conversations with brands on their favorite digital channel

KUALA LUMPUR, MALAYSIA - Media OutReach - 2 December 2022 - New research from global cloud communications platform Infobip reveals that chat apps such as WhatsApp are becoming crucial channels for customer communications, demonstrating the growing importance of conversational experiences.

More Articles ...

  1. Traveloka, Southeast Asia’s leading travel platform unveils a new tagline "Life, Your Way."
  2. SIBUR in talks over selling carbon units as part of decarbonisation strategy
  3. Tourism Bureau’s Taiwanese gourmet food truck
  4. Arrow Electronics Receives Two Employer Awards
  5. Skipton International Achieves Buy-to-Let GBP1 Billion Lending Milestone
  6. NetApp Propels Cloud Data Services with New Leader for Australia & New Zealand
  7. One Raffles Place shopping mall goes festive with exciting events and festive gifts to be won
  8. Mowreq and YesHealth Group sign deal to build Saudi Arabia’s largest indoor vertical farm
  9. Carousell Group, including Cho Tot in Vietnam, reveals impact on secondhand selling and buying over the past decade
  10. Carousell Group’s users have sold the equivalent of over 2,000 Mount Bromo’s height in used electronics
  11. Sustainability and practicality are equally key motivators for Hong Kongers buying secondhand, Carousell Recommerce Index reveals
  12. Singaporeans most pragmatic when it comes to shopping sustainably, Carousell Group’s Recommerce Index reveals
  13. Fast Fashion brands Zara and Uniqlo topped Carousell Philippines’ most-searched for secondhand items
  14. BTS merchandise amongst Malaysians’ most-searched keywords for secondhand items, Carousell Group’s Recommerce Index reveals
  15. Carousell Group’s users sold the equivalent of over 10,000 Taipei 101’s height in used electronics in the past decade
  16. OneKyat, part of Carousell Group, reveals impact on secondhand selling and buying over the past decade in 10th anniversary report
  17. Caspin Resources welcomes best gold and moly yet at Duchess
  18. Global Premiere of the First-Ever NFT Art Film "SHIP" is an alarming Success in Singapore
  19. Global ESG Monitor Releases 2022 Report & Scorings
  20. AntBot, a Full-featured Crypto Automated Trading System, Launched Relative-value Trading Strategy