Men's Weekly
.

Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT Report Shows

  • 91% (92% in APAC) of organizations agree better EX will directly affect their net profit; 92% say the same about CX
  • 56% (51% in APAC) of CEOs strongly agree that aligning CX and EX strategies maximizes their impact on business growth
  • 95% (96% in APAC) of organizations see cloud enablement as vital in enabling EX and CX outcomes
  • Top-performing organizations are twice as likely as underperformers to already be using AI-powered CX tools

HONG KONG SAR - Media OutReach - 23 June 2023 - NTT Ltd.

More Articles ...

  1. Hello Kitty and MetaGaia Partner for Metaverse Experience
  2. HKU to Host APRU 27th Annual Presidents’ Meeting on Innovative Solutions for a Sustainable Future
  3. Immeasurable contribution to the development of law and order: in memory of Dr. the Hon. Sir Ti Liang Yang
  4. New coalition formed to fight heart disease across Asia
  5. Rakuten Wallet Joins Oasys Blockchain as Validator, Alongside Softbank, KDDI, Nexon and MIXI
  6. SIBUR Executive Speaks at International Conference on Sustainable Plastics
  7. Bags: Inside Out Inaugural Asian Tour Marks Grand Finale at Pacific Place Presented by Swire Properties and the Victoria & Albert Museum, London
  8. Amazon Singapore Celebrates Prime Day with Prime Day Carnival
  9. HDBank sets up Korea Desk for corporate clients
  10. CUHK-SMU Global Forum 2023 - A Whole New World with Computational Social Science (CSS): Transdisciplinary Insight
  11. Oasys Partners with Digital Entertainment Asset (DEA) to Build 'DEP Verse' and Further Ecosystem Expansion
  12. Introducing HEYTEA's Latest Sensation: Very Nectarine Plum
  13. New Convention Wins and Strong Line-up Reaffirms Hong Kong’s Leading Edges Across Multiple Sectors
  14. Wiselink Recognised for Outstanding Sales Performance, Expands Reach with New E-commerce Platform
  15. IPPWORLD Launches Revamped Website to Meet Rising Demand in Language Solutions from the Travel and Hospitality Industries
  16. Okta Appoints Stephanie Barnett as Vice President of Presales for Asia Pacific & Japan
  17. Oasys unveils new visual identity to reflect its ambition to bring blockchain gaming to the masses
  18. Southco exhibits at Automotive Manufacturing Thailand makes Innovation happen
  19. Shopee Seller Summit Ushers in New Era of Value-Based Marketing
  20. Oasys Special Event Unveils Lineup of Speakers and Participating Companies