Reckitt’s Customer Review eCommerce campaign successfully leveraged data insights to refine ad targeting and content strategies, driving a significant fivefold increase in Return-on-Ad-Spent (ROAS) in just one month

HONG KONG SAR - Media OutReach - 24 November 2023 - Reckitt Hong Kong was awarded Bronze in "Best eCommerce Campaign - Content Marketing" and shortlisted for the newly launched category of "Best Use of Analytics and Data Insights" at Marketing Interactive's Asia eCommerce Awards 2023, recognising an exemplary performance of the Customer Review eCommerce Campaign, in which the refined ad targeting strategies and ad content with a "human touch" drove a significant growth of 533% in ROAS in June, compared to the average of offer-centric eCommerce campaigns from January to May 2023.